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Navigate connects students with advisers, campus resources, and advising tools.
Click on the 鈥淣avigate Student鈥� app in the App Store or Google Play.
Tap or click the 鈥淗and Raise鈥� button in Navigate to get help with:
Navigate is our student success management system. It allows staff and faculty to collaborate together to support 91重口 students. The goal for the college鈥檚 partnership with EAB鈥檚 platform Navigate is to help improve retention and graduation rates by identifying areas of additional support needed for students to complete their degrees. Through Navigate, staff and faculty can:
For self guided training, you can access , created especially for 91重口 staff and faculty.
Download Navigate for free in the or by searching for 鈥淣avigate Student.鈥� For the desktop version, go to the . For both the Navigate app and desktop version, you will use the username and password that you use to log into CUNYfirst.
*Note: The first time you login, you will be prompted to take a short survey. Please fill this out as accurately as you can; this information will help us get to know you and connect you with resources.
If you encounter difficulty logging into the Navigate Student app, log into CUNYfirst to make sure you do not need to reset your CUNYfirst password. If you successfully enter your credentials, but Navigate says, 鈥淯h-oh鈥� or 鈥淪omething went wrong,鈥� Navigate must not have your username in their system. Contact the with your full name, username, EMPLID, and email address.
Try a hard close and relaunch the app. For iOS, double click the Home button then swipe the app preview away to 鈥渉ard close.鈥� On Android, open the app manager view and slide the app preview away to 鈥渉ard close.鈥�
In the More tab, there鈥檚 a link called Notification Settings where you can personalize your notification preferences.
Holds are updated every 24 hours in Navigate, so check back the next day to see if it has successfully been resolved in Navigate. If the issue persists, contact the Help Desk.
For self guided training, you can access聽.
Our shared goal at 91重口 is to improve student outcomes (graduation, retention, course success, etc.). Navigate is an invaluable tool to improve the level of communication and collaboration happening at the college to support students. Navigate can help make your processes more efficient. This way, you can spend more time working with your students and providing holistic support! Features of Navigate include:
Visit and log in using your CUNYfirst credentials.
If you cannot log in using your credentials, contact ITS.
If you see an error message such as 鈥淣o role assigned,鈥� complete the Navigate User Access form (PDF)聽and submit via .
For self guided training, you can access created for 91重口 staff and faculty.
If you need additional assistance with understanding a specific Navigate feature, send us an email聽and include your availability with at least three options. A training session will be scheduled to review the feature.
Staff and faculty can access Navigate through an internet browser. It is highly recommended that you access using Chrome.
All of the data in Navigate comes from CUNYfirst. If you have a concern about the data that you are seeing, determine whether or not the data was updated that day. If the data is older than one day and you are still not seeing a change in Navigate, report the issue via email.
To report an issue with Navigate, email us.
The email should include the following:
Yes! Navigate is a FERPA-compliant tool. Anything you add to Navigate is considered part of the student鈥檚 educational record and is subject to FERPA.
No. Navigate does not include a degree auditing feature. You will continue to assess students鈥� degree audits via the DegreeWorks application.
Accessing Navigate is simple for students. They simply download the Navigate Student mobile app by searching 鈥淣avigate Student鈥� in the or . Once installed, they search for 鈥�91重口.鈥� Students can log in using their CUNYfirst credentials (firstname.lastname+last digits of their CUNY ID). Students can also access Navigate Student from a computer/tablet.
Do not submit these concerns through Navigate.
Instead, we encourage you to contact the 91重口 Behavioral Education and Support Team (BEST), a collaborative committee that meets regularly to discuss students displaying behaviors of concern.
BEST determines if any intervention is needed and who would be best to carry out the intervention, and then monitors the intervention. Contact BEST by phone at 718.951.5352. In case of a safety issue, at any time, contact Public Safety immediately at 718.951.5511.
